2. SCOPE OF THIS POLICY
3. COLLECTION OF PERSONAL INFORMATION
The information that we collect on the Website shall be done in two manners. The first shall be the information that you yourself provide to the Website and the second shall be the information that the Website may collect from your use of the Website, in compliance with the applicable laws as amended from time to time.
The information that you may provide to us includes but shall not be limited to:
Account Information: The Website may collect information, such as, your full name, gender, date of birth, postal address, telephone number, e-mail address, height, weight, physical activity, sleeping and eating habits or health related information.
Sensitive Personal Information: For purpose of making a purchase on the Website, you may be required to provide us, such information, which according to the Information Technology Act, 2000 and the rules made thereunder is defined as sensitive personal data. This information includes but is not limited to your password, financial information such as bank account number, credit card or debit card details, net banking details or details of any other mode of payment. You may at your own discretion choose to save this on the Website for future reference, so that you may not have to re-fill the same information again at the time of future transactions.
Preferences: For the purpose of making the Website User friendly and personalizing your experience on the Website, we shall/ collect your preferences which you may choose in regards to settings, language, location, usage, trends etc., and use such information to improve your experience and the services offered on the Website.
Communications: For quality assurance purpose, amicably dealing with your grievances and enhancing experience on the Website, we may collect and store the communications made between you and the Website through emails, chatting, telephonic conversation etc. These communications enable the website develop an effective grievance redressal forum and ensure speedy resolution of any issues that may be raised.
Public Promotion: You may recommend the Website to your friends, by providing their contact details to the Website. We may choose to store such details to communicate with them in regards to the service offerings on the Website.
c. The Website, in furtherance of providing you with a fulfilling online experience, may collect certain information from you, during your use of the Website, in accordance with the Information Technology Act, 2000 and the rules made thereunder. Such information shall include but not be limited to:
Device Information: While you are accessing the Website through your desktop, laptop, mobile phone, ipad or any other device you may choose to use, we may collect your device’s information and such other information related to your access of the Website through the device including but not limited to, the internet connection used, browser details/ version used, your IP address, URL information of the last page visited before visiting the Website, location of the device, internet speed, unique device identifier, mobile network etc. We require this information to ensure that you are able to access all features of the Website on your device. We use such information to troubleshoot any problem that you may face on the Website, thereby enhancing User’s experience of the Website.
Saved Information: In order to avail certain features of the Website, you may be required to provide the Website access to the contact information or location services on your mobile phone. The Website shall ask for your specific permission before accessing such information. You may choose to allow or disallow the Website with access to such information. Please note that in case you choose to disallow the Website access to such information, you shall not have access to the full features of the Website.
Other Activities: The Website may collect information of other activities of the User on the Website including number of times User visited the Website, date and time of last visit, pages viewed, service mostly used, domain name, and such other activities on the Website.
d. Information mentioned in clause 3(b) & 3(c) shall hereinafter collectively be referred to as “the Personal Information”.
4. PURPOSE OF COLLECTING THE PERSONAL INFORMATION
The Personal Information you provide to us, may be used for the following purposes:
to enable us to communicate with you when yoga & meditation classes are held, as and when required;
to help us verify your identity;
to enable us to process your enquiries and bookings;
to provide you with customized customer service;
to understand your preferences and your expectations from the Website;
to enhance our services and to continually improve the services that we provide through the Website;
to update the User about the Website and the change in the services;
to enable the feature of interactive service offered by the Website;
to communicate with the User about their grievances;
the communication by the User is saved for the purpose of using, delivering and managing such Personal Information provided by the User to, see if any violations are made by the User with regards to the Terms and Conditions;
The Website, with the prior consent of the User, may require Personal Information used for any other purpose.
Provided that we have an explicit consent from you, we may also use your Personal Information additionally for:
Marketing of promotional offers and schemes by the third party, if any;
Share your Personal Information for business development purpose.
5. CHOICES GIVEN TO THE USERS IN TERMS OF DISCLOSURE OF PERSONAL INFORMATION
You are free to choose the Personal Information that you want to provide to the Website. Even though restricting to provide Personal Information would refrain you from taking advantage of the full features of the Website.
You understand and acknowledge that in case you do not provide the required Personal Information to the Website, you shall not be able to take advantage of the full features of the Website.
You agree and understand that We shall have the right to share some or all of your Personal Information that is available with us, should we plan to merge with or are acquired by some other business entity.
6. COOKIES AND WEB BEACONS
At your discretion, you may change your browser settings and set your web browser to reject all or some of the cookies. Please note that in case you have selected the above-mentioned option and blocked cookies on your browser, you may not be able to use all of the features on the Website.
7. IP ADDRESSES
Our Website will analyse traffic on our web sites by keeping track of the IP addresses of our visitors. IP addresses are unique numeric identifiers that are assigned to each computer browser accessing the Internet. An IP address, by itself, cannot identify you personally. However, when combined with other information provided by your Internet Service Provider (ISP), your IP address can be used to identify the computer originating a message.
8. CONFIDENTIALITY OF PERSONAL INFORMATION:
We comply with applicable Indian statutory requirements including the Information Technology Act, 2000 and the rules and regulations made thereunder while collecting, using, storing, disclosing, transferring, protecting your Personal Information.
We shall use the Personal Information that you provide on our Website with utmost diligence and security. Personal Information provided by the Users is kept confidential and not shared with any third party except for our employees and affiliated associates in regard to our service offerings. This information will be stored for booking/re-booking of yoga & meditation classes.
9. RETENTION, STORAGE, DISCLOSING/SHARING OFPERSONAL INFORMATION:
You hereby acknowledge, agree and expressly authorize us to retain and store your Personal Information in the database of the Website in India, for the time period as permissible by law and to provide, disclose, provide access of and transfer such Data, for the above-mentioned purposes.
The Website shares the Personal Information provided by the User, for the following purpose:
to the service providers on the Website, whom the Website used, to support its business and who are bound by the obligations of the Website;
if the Website merges with or acquired by some other business entity;
to the parties, through which the Website communicates with the User including but not limited to sending the emails or SMS, collecting payments, conducting surveys etc.
It is to be noted, that the Personal Information User choose to share, for the purpose mentioned above, the Website will not be liable for its misuse by the third party in any manner whatsoever.
You hereby agree and understand that the Website may disclose the Personal Information under the following reasonable and necessary legal purpose:
in compliance of relevant laws;
to protect Website and its user’s rights, property or interests; or
In case we are required to disclose the Personal Information under the relevant laws or in good faith that such disclosure is reasonably required to respond to the court orders, or other legal process, you expressly grant us the authority that we may disclose Personal Information as mentioned above.
The Website may disclose and share the Personal Information required for any other purpose with the consent of the User;
The Website will not be responsible or in any case, liable to the User for the disclosure of the Personal Information due to errors in transmission, unauthorized third party access or any other reason whatsoever which is beyond the control of the Website.
From time to time, we may conduct surveys or solicit your feedback. These surveys are used to gather information to improve our sites and provide a more meaningful experience for our users. We may also use the information to alert you to offers and products in which you have expressed an interest.
We reserves the right to communicate with you from time to time about important administrative, policy, legal, credit card, and billing matters, which will affect your use of our www.aditi.yoga web site, including any alleged violations of the applicable web site Terms and Conditions. If you are an account holder, you will automatically receive the following e-mails unless you choose to not receive them by going to the “Account Login” page or by following the instructions at the bottom of each e-mail message on how to unsubscribe:
(i) to contact you for feedback and surveys; or
(ii) to send you relevant information about yoga classes or service-related information.
13. DISCLOSURE EXCEPTIONS
Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third parties if we are required to do so by law:
(i) to comply with legal process such as a search warrant or court order;
(ii) to protect www.aditi.yoga rights and property;
(iii) to investigate reports of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages;
(iv) to protect against misuse or unauthorized use of our Websites and/or our related service; or
(v) during emergencies, such as when we believe someone’s physical safety is at risk.
14. YOUR CONTROL OVER YOUR PERSONAL INFORMATION
Every communication from our Website, you will contain a clearly worded “Opt-Out” or “Unsubscribe” link allowing you to withdraw your permission for future mailings. Permission changes will be honoured as soon as possible after receipt. Please allow seven (7) days for processing. Permission changes will however not affect any information that you provided to us.
Editing Your Profile: If you are a registered user of our Website, you have the ability to review, correct, and change choices you have previously made as to the use of your personal information. Simply sign into the site and click the “My Account” link on the header of every page. There, you can change your personal and address information, sign-in, and e-mail preferences.
15. ACCESS AND AMENDMENT TO PERSONAL INFORMATION:
As per the Information Technology Act, 2000 and rules made there under, you have the right to access your Personal Information and request any amendment to it.
Accordingly, you have the right to access, update or delete your Personal Information.
If you need to access your Personal Information held by the Website, please email at <provide e-mail>.
16. GOVERNING LAW, NOTICES